Privacy Policy
Effective Date: 29 May 2024
1. Introduction
Welcome to www.youglowgirl.co.za (the “Website”). Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA).
2. Information We Collect
We may collect and process the following personal information about you:
- Contact Information: Name, email address, phone number, physical address.
- Demographic Information: Age, gender, interests.
- Transactional Information: Payment details, order history.
- Technical Data: IP address, browser type, device information, and browsing history.
3. How We Collect Your Information
We collect information in the following ways:
- Directly from You: When you fill out forms on our Website, register an account, or make a purchase.
- Automatically: Through cookies and similar tracking technologies when you use our Website.
- Third Parties: From our partners and service providers.
4. Use of Your Information
We use your personal information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, account, and our services.
- To provide customer support and respond to your inquiries.
- To personalize your experience on our Website.
- To improve our products, services, and Website functionality.
- To comply with legal obligations.
5. Sharing Your Information
We do not sell your personal information. However, we may share your information with:
- Service Providers: Who assist us with our business operations (e.g., payment processors, delivery companies).
- Legal Authorities: When required by law or to protect our rights and property.
6. Data Security
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. However, no data transmission over the internet is entirely secure, and we cannot guarantee the security of your information.
7. Your Rights
Under POPIA, you have the following rights regarding your personal information:
- Access: You can request a copy of the personal information we hold about you.
- Correction: You can request correction of any inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information under certain circumstances.
- Objection: You can object to the processing of your personal information for direct marketing purposes.
To exercise these rights, please contact us at hello@youglowgirl.co.za.
8. Cookies
Our Website uses cookies to enhance your experience. You can control the use of cookies through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the effective date will be updated accordingly.
10. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at:
Email: hello@youglowgirl.co.za
Address: The Groom Room, 2 Staff Crescent, Ceres, Western Cape, 6835
